We will then send you another SMS the day prior to your ravel to ensure that you know we have you covered. Once your booking is complete, you will receive and e-mail and SMS confirming your booking with us and also providing you with all our terms and conditions and your unique reservation number. So what can you expect when you book an EZ Shuttle? Well, whether you book online, via e-mail ( or telephone (0861397488), you can expect to interact with technology that works and people who are eager to assist you in finalizing your transfer booking as speedily and professionally as possible. We still think that you’ll find our prices very reasonable. We really care what you think of us! We have therefore set a minimum level of quality that we are prepared to provide our service at and we have matched the lowest possible price required to deliver that quality – no compromises.
We are heavily invested in every transfer we conduct…and we care.
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However, where EZ Shuttle takes it to the next level is that it owns its vehicles, employs its drivers full time and has a local call center to service you. We embrace the adoption of Uber in our market since it has grown our market tremendously and it certainly has a vital role to play. There are a myriad of small providers who operate with a cellphone and two vehicles who can beat our prices, but they come and go all the time because their businesses are unsustainable. How do you define value? Well, we certainly do not provide you with the cheapest service in South Africa, although we might in some of our locations. Lastly, EZ Shuttle aims to provide you with maximum value. We continue to develop our systems to be in line and in some cases lead the industry globally. Once again, we are the only transfer company in South Africa making all of these channels available to our clients in real time. These integrations include global systems such as Amadeus, Concur, Groundspan and Talixo, but also all local corporate travel management tools including Travel IT, Travellinck and Bidtravel Online. As a result of this strategy EZ Shuttle now processes 60% of its bookings via the web or automatically through various third party booking providers making this an online service you can trust. That is as good as you will find anywhere else in the world and we believe we set the benchmark in South Africa. Our online booking system now allow bookings to be completed and confirmed in under 60 seconds.
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While these are extremely complex within our business environment (with so many moving parts having to be integrated), their ultimate goal is to make the booking process simple and overall experience as stress free for you as possible. As a result, we’ve spent, and continue to spend, an enormous amount of our budget on development of improved booking methods and reservation management systems. EZ (pronounced Easy) Shuttle’s primary aim at inception was to make the booking and use of transfers as easy as possible.
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